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Tenuta Olive Alive - Wellness Hotel a Noto

Hotel en Noto (Siracusa)
4.9 (114 recensioni)

Informazioni sull'attività

Descrizione

Tenuta Olive Alive - Wellness Hotel a Noto è un negozio riconosciuta a Noto, dedicata a soddisfare la richiesta di Hotel e Bed & Breakfast. Ubicato in Contrada Ferraro, Tenuta Olive Alive - Wellness Hotel a Noto è accessibile per coloro che cercano Bed & Breakfast. Per un servizio affidabile, Tenuta Olive Alive - Wellness Hotel a Noto mantiene un impegno chiaro verso l'eccellenza in Hotel. Per conoscere i dettagli, è consigliabile visitare Tenuta Olive Alive - Wellness Hotel a Noto.

Attività
Hotel Bed & Breakfast Residence Centro benessere e spa Servizio di chef personale Personal trainer Ristorante per aperitivi Spa
Indirizzo
Tenuta Olive Alive - Wellness Hotel a Noto, Contrada Ferraro, 96017 Noto SR

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Frequentazione

  • LGBTQ+ friendly

Posizione di Tenuta Olive Alive - Wellness Hotel a Noto

Recensioni di Tenuta Olive Alive - Wellness Hotel a Noto

4.9 (114 recensioni)
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LB
Lyn Bowkett
2026-07-11
Google review logo Google

We had very high hopes of Olive Alive, based upon other reviews and the website, but we were so disappointed. We booked the ‘luxury’ room named Cornucopia, because we wanted to end our Sicily holiday on a high note. Sadly the reality definitely did not live up to expectations and I think the best way to show this is by adding photos to this review. I really loved the 3 other places we stayed in Sicily and have reviewed them positively, but this was the worst by a very long way.
We were so disappointed by the reality we experienced, the gardens and pool are lovely but the room was damp, grubby and neglected. Definitely not luxury!! The bathroom in particular was really unpleasant and dirty, there was a dehumidifier running constantly in the bedroom area, there was mould on the walls, the lighting was from weird upright neon tubes which flickered, the outside space was dirty and unswept, the outdoor table and chairs were old and flaking, everything just felt so dirty and unloved. The roof terrace is just an empty space, no chairs or seating and the cushions promised when we arrived were never provided. We saw no sign at all of a yoga studio, and the only reference to anything spa related was an instruction to book a few days ahead so that a therapist could be found. Anything else you see online is misleading.
Dinner on our first night was served in a cold, unwelcoming room which we later realised was where breakfast was also laid out. We had no idea what to make of it all, it was such a let down, but we tried to make the best of it. However the owner absolutely does not cook for you, or host ‘gala’ dinners! He employs a chef and appears only occasionally with his dog, who is lovely but barks a lot. We were woken before 7 by the dog, which was really not good news on holiday. We own dogs and love them, but do not enjoy barking dogs all day when we’re on holiday.
We also experienced so much other noise from the outset. We realised on our last afternoon at Olive Alive that the owner had been preparing for the filming of drone footage, but hadn’t had the courtesy to tell us. So we had 2 days of constant noise from strimmers and brush cutters, then while relaxing by the pool on the 3rd day a team of people arrived with a drone and spent the afternoon filming. It was so disruptive, it ruined our day. The owner was surly and aggressive after we complained, he did not apologise. Please be aware that he is an odd character who behaves as though he is hosting you as a personal favour, when in fact 3 nights here cost us £1200 and was absolutely not worth half of that. Other guests from Germany and the US told us they were also shocked by how ‘rustic’ the rooms are.
We were forced to make an unplanned move to another hotel near Siracusa, luckily this was absolutely lovely and we ended our holiday on a high note, but this was no thanks to Olive Alive.

Risposta del proprietario:

Dear Lyss,

Thank you for sharing your feedback.

Whilst we appreciate constructive criticism aimed at improving our services, we are deeply saddened and surprised by the tone and the numerous inaccuracies in your review, which do not reflect the reality of our estate nor the experience of our other guests.

To clarify just a few of the points raised:

- The room and the surroundings: Our estate is nestled in the authentic Sicilian countryside. The dust on the outdoor furniture that you noticed was the result of a well-known phenomenon known as the Scirocco wind (desert sandstorm) which occurred during those days; we clean this regularly.

As for the damp patch, this was an isolated issue caused by exceptionally heavy rainfall just before your arrival; as you mentioned, a dehumidifier was promptly installed to ensure your comfort whilst we awaited the technical team over the weekend.

- Dining experience: We take pride in our culinary offering. Although you described the food as mediocre, you chose to dine and to lunch with us four times during your stay, and we are sorry that it did not meet your expectations.

- Hospitality and costs: We always strive to meet our guests’ needs. Please note that, despite your 5-night booking, we charged you only for the 3 nights actually spent.

The final bill of £1,200 included not only luxury accommodation, but also several dinners and extra services requested.

We are delighted that you appreciated our swimming pool and gardens. Dozens of glowing reviews from guests all over the world (including American guests who stayed on exactly the same dates as you and who, you say, shared your dissatisfaction) praise our hospitality, the tranquillity of our property and our beloved dog.

We wish you all the best for your future travels.

Tenuta Olive Alive

GC
Giovanna Candarella
2026-07-07
Google review logo Google

Posto incantevole..una vista su noto unica
Staff gentilissimo
Cucina eccellente
Super consigliato torneremo presto
Grazie a tutto lo staff soprattutto al proprietario Italo attento ad ogni nostra esigenza

J
Jo
2026-06-23
Google review logo Google

We stayed for four nights in June. The location is spectacular, the room perfect, the food exceptional, the staff attentive and helpful, the grounds very thoughtfully laid out and the pool has an astonishing view. We were there for a charity fundraising event that the hotel held which was a truly memorable occasion. Special thanks goes to owner Italo who ensured a peaceful, interesting and restful stay.

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