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Hotel Alberi del Paradiso - Cefalù

Hotel en Cefalù (Palermo)
4.7 (508 recensioni)

Informazioni sull'attività

Descrizione

All'interno dell'offerta commerciale di Cefalù, spicca Hotel Alberi del Paradiso - Cefalù, un'attività focalizzata in Hotel. Questa attività si trova in Via dei Mulini, 18/20, coprendo la zona di . Con una valutazione di 4.7 a partire da 508 recensioni, Hotel Alberi del Paradiso - Cefalù dimostra la soddisfazione dei clienti. Per conoscere i dettagli, è consigliabile visitare Hotel Alberi del Paradiso - Cefalù.

Attività
Hotel Bar Centro fitness Parcheggio gratuito Centro congressi Centro benessere e spa Piscina all'aperto Ristorante Campo da tennis Punto di accesso Wi-Fi
Indirizzo
Hotel Alberi del Paradiso - Cefalù, Via dei Mulini, 18/20, 90015 Cefalù PA

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Posizione di Hotel Alberi del Paradiso - Cefalù

Recensioni di Hotel Alberi del Paradiso - Cefalù

4.7 (508 recensioni)
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RH
Rob Holmes
2026-08-01
Google review logo Google

We believe the jet 2 site is very poor in describing the rooms, once we moved we were happy, not happy for paying extra for what I had initially expected.

Risposta del proprietario:

Dear Rob,

Thank you for taking the time to share your feedback.

We are pleased to know that you enjoyed your stay and that our team was able to find a solution that met your expectations.

We are sorry to learn that the room description on Jet2holidays led to different expectations regarding the room. While we are responsible for the information published on our official channels, we are unfortunately unable to oversee the room descriptions displayed on third-party booking channels, as these are managed independently. Nevertheless, we truly appreciate your feedback and will be happy to pass it on to the Jet2holidays team.

We are delighted that, despite this initial disappointment, you had an enjoyable experience at Alberi del Paradiso, and we sincerely hope to have the pleasure of welcoming you back in the future.

Kind regards,
The Team at Alberi del Paradiso

AF
Abigail France
2026-07-29
Google review logo Google

Had an incredible stay for 10 days with my boyfriend recently. The hotel is lovely and in an amazing location with a great view. It was slightly above the town so a little less hot which was nice.

The staff were what made the trip- they were all so welcoming and kind. In particular, the head waiter (I think he was called Irene matteo?) and the blonde waitress who worked breakfast/ lunch were both brilliant, they went above and beyond and really got to know us and our preferences. The reception staff were nice - Maitre and Vincenzo were especially helpful and kind. The bar staff were also brilliant- the young man who worked at the pool bar was really nice and would bring the cocktails to us in the pool etc which was nice, rather than us going up to the bar.

The food and drinks were lovely and was a pleasure to eat there. They also had a live pianist one day which was really nice.

Only slight down side is the fact it is a bit of a walk to town- we were aware of this but worth factoring in in the heat as you do need taxis. The taxis were 20eur each way to town which is quite expensive for a 5 min drive, and were charged 25eur for a 5 min drive to the station (3 min drive). however, when we found our own local service, it was only 10euros to town- so I’d recommend sourcing this yourself, as this can became costly over 10 days. The beach shuttle was great.

The private beach was really lovely and meant we could avoid the crowded beaches nearby.

Only other thing I’d say, which might have been our misunderstanding, but we thought the hotel offered yoga. When we asked, they booked us in but it was at the sister hotel, and cost us 80eur in total due to the fact they don’t run the shuttle there in time for the class, and the class is 20eur each (which wasn’t clearly displayed on the ad). When we turned up for the 8am class, we asked if we could have our breakfast there as it is the same menu / same buffet hotel and we wouldn’t get back in time for ours. We would have been happy to pay a small surplus but 35eurs each was too much for the same food, that we had already paid for. Appreciate this may have been our misunderstanding, but some feedback could be to offer this for a small surcharge and include the shuttle, as we would have gone everyday. That being said, the class was great!

Overall, our stay was wonderful. The few points I made are constructive criticism rather than complaints- everything was genuinely amazing and the staff were so lovely. I would definitely return here if I come to Sicily again and would highly recommend.

Risposta del proprietario:

Dear Abigail,

Thank you so much for taking the time to share such a thoughtful review of your stay. We are truly delighted to know that you and your boyfriend had such a wonderful 10-day holiday with us and that you enjoyed our peaceful location, the beautiful views, the beach shuttle, and, above all, the warm hospitality of our team.

Your kind words about our staff mean a great deal to us. We will be delighted to share your compliments with Irene, Matteo, Vincenzo, and the rest of our reception, restaurant, and bar teams. It is especially rewarding to know that their genuine care and attention helped make your stay so memorable.

We also truly appreciate your constructive feedback. Comments like yours are invaluable as they help us continue to improve. We will certainly take your suggestions into consideration as we continue to refine every aspect of the experience we offer our guests.

Thank you once again for your wonderful recommendation and for choosing Alberi del Paradiso. It was a true pleasure to have you with us, and we very much hope to welcome you back for another relaxing stay in Sicily.

Warm regards,
The Team at Alberi del Paradiso

CF
Carmela Ferrara
2026-07-21
Google review logo Google

Beautiful hotel. Excellent hospitality. Mateo at check in, made us feel very welcome. Great pool. Wonderful breakfast. Would definitely return.

Risposta del proprietario:

Dear Carmela,

Thank you for your wonderful review. We are delighted to know that you enjoyed your stay and appreciated our hospitality, the pool, and our breakfast.

A special thank you for mentioning Matteo. We will be delighted to share your kind words with him, as he will be pleased to know that he made you feel so welcome from the moment you arrived.

It was a pleasure to have you as our guest, and we truly look forward to welcoming you back to Alberi del Paradiso for another memorable stay.

Warm regards,
The Team at Alberi del Paradiso

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